Terms & Conditions
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Document version: 3.0
Effective date: on the publication date, for all Accounts, including those created before this version. If you already have an Account, we tell you by e-mail. The clauses in section 26 apply to you only once you have expressly accepted them. For future changes, the rules in section 24 apply.
This version fully replaces all previous versions of the Terms.
IN SHORT
The summary below helps you find your way around. It does not replace the full text: legally, sections 1–28 apply.
- CV30 is free. You pay nothing to use the app or the website, and there are no in-app purchases. Points are loyalty rewards, not money (section 13).
- You must be at least 16 and have a single account, with real details. If you are under 18, you need the approval of your parent or guardian (section 3).
- What you publish is, as a rule, public. Feed posts, your public profile and Board listings can be seen by people without an account and may appear in search engines. Your content remains yours; you only give us a free licence so that we can display it in CV30 (section 5).
- In XoXo you post under an alias, but not anonymously. In the XoXo area other users do not see your name, whether in posts, in comments or in notifications, where your alias appears instead; CV30, however, knows who you are in any case (section 7).
- There are rules and moderation. We use automated filters, including artificial intelligence, and moderators. You can report content, and when we take a decision about your content or your account we tell you why and you can appeal it (sections 6 and 14).
- CV30 is not a party to your arrangements with others. Board listings, jobs and company offers are the responsibility of those who publish them (sections 9 and 10).
- Contests have their own official rules, and prizes and kits are in limited supply (sections 11 and 12).
- You can delete your account at any time, in the app or on the website. The button actually deletes your data: the Account is closed and your personal data is anonymised. After deletion, public posts and comments remain, but without your name, unless you delete them first (section 20).
- If we change something important in the Terms, we tell you in advance, and if you do not agree you can leave (section 24).
- You keep all your legal rights as a consumer. These Terms do not take them away, and in a dispute you can go to the court where you live (sections 22 and 25).
WHAT HAS CHANGED SINCE VERSION 2.2
- Posting in the main Feed is for the CV30 team, Content Creators and the Users to whom CV30 has given this right. Anyone can post in Groups, in XoXo, in Let's Talk and on the Map; Group posts also reach the Feed of the Group's members, and Let's Talk contributions, Pins and some XoXo posts can also appear in the Feed (sections 4.1 and 7.5).
- If you delete your Account, your public posts stay visible without your name, except those you delete or ask us to delete, and your Board listings stay until they expire, without your name and contact details (sections 5.3, 9.1 and 20.2).
- We have added rules for XoXo, Let's Talk, the Board, Company Pages, Contests and Points (sections 7–13).
- We explain how we moderate content, how you learn the reasons for a decision and how you appeal it (section 14), and how we choose what you see in the Feed (section 15).
- You have a 14-day right of withdrawal, and we announce changes that are to your disadvantage at least 30 days in advance (sections 20.3 and 24).
- We have narrowed the clauses that limited CV30's liability, and in a dispute you can go to the court where you live (sections 22 and 25).
- The clauses that require express acceptance are grouped in section 26, and you accept them at sign-up, through the box that names them explicitly.
1. WHO WE ARE AND WHAT THESE TERMS COVER
1.1. Who we are
The CV30 platform is operated by CV30 WORLDWIDE GROUP S.R.L., with its registered office in Bucharest, Strada General Barbu Vlădoianu nr. 26, attic, room no. 1, sector 1, tax identification number (CIF) 33994135, registered with the Trade Register under no. J40/588/2015 ("CV30", "we").
You can write to us at contact@cv30.co or call us on +40 311 096 740. All our contact details are in section 28.
1.2. What these Terms cover
These terms and conditions (the "Terms") are the contract between you and CV30 for the use of the CV30 mobile app (iOS and Android) and the cv30.app website (together, the "Platform"), and of the services offered through them (the "Services").
The Terms apply to people who have an account ("Users") and, to the extent relevant to them (for example, the rules of use and content reporting), to people who browse cv30.app without an account ("Visitors"). The Terms cover only the Platform, that is, the CV30 mobile app and the cv30.app website. They do not apply to the admin.cv30.app administration panel, nor to the company websites business.cv30.co and b2b.cv30.co, which are not intended for Users. Nor do they apply to CV30's older websites cv30.web and user.cv30.co, which are not part of the Platform and which are being closed.
1.3. Other documents that apply
- The Privacy Policy (cv30.app/privacy) explains what personal data we process, why, how long we keep it and what rights you have. It is a separate notice, which you can read before creating your account, and it is not part of this contract.
- The Official Rules of each Contest or Campaign (section 12). For the Contest concerned, the Official Rules apply in addition to these Terms and prevail where they say something different, but they cannot reduce the rights you have under sections 22 and 25 or under the law.
- The terms of the offers published by companies on the Board and of the discount codes in the Points Shop, which apply between you and the company concerned.
- If you use CV30 on behalf of a company, section 10 also applies.
1.4. Language of the contract
The Terms are drafted in Romanian. This English version is a translation provided for information: if there are differences between them, the Romanian version prevails, and any ambiguity is interpreted in your favour. If you use the app in another language (Spanish, French, Italian or Greek), the Terms are shown to you in Romanian or in English.
1.5. The service is free
The Services are free for you: you pay nothing to create an account or to use the Platform, and there are no in-app purchases. Points cannot be bought with money (section 13).
CV30 is funded by its collaborations with companies (for example, sampling campaigns, events and promoted content). To provide the Services we process personal data, as explained in the Privacy Policy.
2. DEFINITIONS
In these Terms, the words below have the following meaning:
"Account" – your CV30 User account, created with an e-mail address or with an Apple or Google account.
"Profile" – the information about you in your Account (for example, your name, photo, university, faculty, graduation year and CV-type sections), including the public version at cv30.app/u/[username] (the "Public Profile").
"Content" – anything you publish or send through the Platform: text, photos, videos (including short videos), presentations, polls, quizzes, GIFs, attached music, voice or video messages, comments, reactions, stickers, private messages, listings, Pins and the information in your Profile.
"Feed" – the Platform's main stream of posts.
"Group" – the space of your academic community, which you are added to automatically based on the details in your Profile (university, faculty, year, graduation year).
"XoXo" – the area where you can post under an alias (section 7).
"Let's Talk" ("Topic of the month") – the discussion topics proposed by CV30, to which you contribute with text, voice or video (section 8).
"Board" (Avizier) – the listings section: marketplace, gigs, searches for flatmates or study mates, jobs, company offers and official announcements (section 9).
"Map" and "Pin" – the community map and the points of interest added to it.
"Company Page" – the page of a company or organisation in CV30 (section 10).
"Event" and "Campaign" – the activities organised by CV30 or by partners that you register for through the Platform, including the free distribution of products (kits, sampling) (section 11).
"Partner Brand" – the company that provides the products, prizes or rewards in a Campaign, a Contest or the Points Shop.
"Contest" – any mechanism through which prizes can be won: prize draws, "scratch & win", the treasure hunt on the Map, Let's Talk contests or others (section 12).
"Official Rules" – the official rules of a Contest or a Campaign.
"Points" – CV30's loyalty points, which you can exchange for rewards in the "Points Shop" (section 13).
"Moderator" – a person on the CV30 team, or appointed by CV30, who reviews Content and reports.
"Force majeure" – an external, unforeseeable, absolutely insurmountable and unavoidable event (art. 1351 of the Romanian Civil Code), for example natural disasters, war or decisions of the authorities. Internet infrastructure outages or cyberattacks are force majeure only if they have these characteristics and could not have been prevented by the reasonable security measures we are required to take.
3. YOUR ACCOUNT
3.1. Who can create an account
You can create an account if you are at least 16 years old. At sign-up you declare that you are at least 16 years old. We do not ask you for documents to that effect and we do not verify the age you declare. If we find out that an Account belongs to someone under 16 (from a parent or from a report), we close the Account and anonymise it after a short notice e-mail, without warnings or gradual restrictions (section 19.4 and the Privacy Policy). If you are 16 or 17, section 3.7 also applies.
3.2. How you create your account and how the contract is concluded
The steps are as follows:
- you sign in with your e-mail address (you receive a sign-in code or link; in the app and on the website you can also use a password) or with your Apple or Google account;
- you fill in the basic details of your Profile;
- at the last step you tick, in boxes that are not pre-ticked, that you are at least 16 (section 3.1), that you accept these Terms — including, expressly, the clauses in section 26, named in the text of the box itself — and that you have read the Privacy Policy; separately and optionally, you can choose to receive news by e-mail;
- you confirm the creation of the Account.
The contract between you and CV30 is concluded when you confirm the creation of the Account, after ticking the acceptance, and it is concluded for an indefinite period, until you or we end it (sections 19 and 20). Until you confirm, you can go back to the previous steps to correct your details; after that, you can change them at any time from your Profile.
We keep a record of your acceptance: the date and time (set by our server), the version of the document accepted and the channel used (app or website). For Accounts created before this record was introduced, we keep the date and time the Account was created, without the version of the document accepted.
The Terms are always available at cv30.app/terms, where you can save or print them. CV30 has not signed up to any code of conduct in relation to this contract.
3.3. One account, with real details
- You can have only one Account, and only you use it. You do not lend it, you do not sell it and you do not use someone else's Account.
- You use real details and keep them up to date. You do not pretend to be another person, company or institution and you do not create fake accounts.
- Your username (@handle) may not imitate another person, a company or CV30 and may not be offensive. If you break this rule, we may change or block it.
- CV30 does not verify Users' identity. A badge shown on a personal profile does not guarantee who is behind the Account. The verification badge of Company Pages has the meaning set out in section 10.3.
3.4. Account security
Take care of access to your e-mail address, your password and the Apple or Google accounts you sign in with, because they give access to your Account. If you notice that someone else is using your Account, write to us immediately at contact@cv30.co. You are responsible for what is done from your Account, except where the unauthorised access did not happen through your fault.
3.5. Your profile and what is visible publicly
The Public Profile (cv30.app/u/[username]) can be seen by anyone, including people without an Account, and may be indexed by search engines. What you fill in in the CV-type sections (for example, education, experience, skills, goals, ideal job) is publicly visible. Some contact details (for example, your e-mail, phone number and date of birth) do not appear on your Public Profile or in the app until you choose to show them. The list of visible data and settings is in the Privacy Policy.
So that Groups, Events and recommendations work, CV30 may fill in or infer some information in your Profile:
- Automatically completed education. We may add education entries to your Profile based on information you gave us earlier (for example, when you signed up for the student kits in 2020–2024). These entries are marked with their source, and you can change or delete them at any time.
- Academic status. Based on your graduation year and level of study, we automatically set a status (first-year, student, graduate, master's student or doctoral student). You see your first-year, graduate, master's student or doctoral student status as a badge in your Profile; other Users do not see it. From the same details we also work out whether you are in your final year. We use your status and final year to show you suitable Content and Events. For older Accounts, the status may be presumed. If it is wrong, correct your graduation year and level of study in your Profile or write to us at contact@cv30.co.
3.6. If you browse without an account
On cv30.app you can see part of the public Content without an account: for example, Feed posts, public profiles, Board listings, Company Pages and Events. To publish, react, comment, register for Events or take part in Contests you need an Account. The rules of use in these Terms also apply when you browse without an account.
3.7. If you are under 18
CV30 is aimed mainly at students, but it can also be used by people aged 16 or 17. If you are under 18:
- you can accept these Terms only with the approval of your parent or guardian (art. 41 of the Romanian Civil Code); when you tick the acceptance, you confirm that you have this approval. Your parent or guardian may ask us at any time, at contact@cv30.co, to close your Account;
- for prizes in Contests, the rules in section 12.4 apply;
- think twice before publishing details about yourself: your Public Profile and Feed posts can be seen by anyone.
For all Users, including minors: the first private conversation request can be declined or blocked, location is used only if you allow it, you can block any User and you can report any content that endangers the safety of children (for private messages, by blocking and reporting the User or by writing to us, section 4.2). There are no paid features.
4. WHAT YOU FIND IN CV30
Below we briefly describe the main features. Some have special rules, in sections 7–13. Features may change over time, under the conditions in section 21.
4.1. Feed and Groups
Posting in the main Feed is for the CV30 team, Content Creators and the Users to whom CV30 has given this right. Anyone can post in Groups, in XoXo, in Let's Talk (contributions also appear in the Feed) and on the Map. Feed posts are public: they can be seen by all Users, by Visitors to cv30.app and, where applicable, by search engines.
You are added automatically to the Groups of your academic community, based on the details in your Profile. When you post in a Group, the post may also appear in the main Feed, but only for the members of that Group. The "Group only" option, which keeps the post in the Group only, can be chosen by Content Creators and the CV30 team. Posts marked "Group only" are not a confidential space either: do not post in a Group anything you would not say in public.
You can comment on, react to, save and share posts, and you can follow other Users and Company Pages. "Content Creators" are the people whom CV30 authorises to post in the main Feed. Company Pages post in the Feed through those of their administrators who have this right (section 10.2). CV30 and the Users to whom we have given this right, for example Company Page administrators for the company's posts, may pin some posts at the top of the Feed.
4.2. Private messaging
You can have private conversations, one-to-one or in groups, and you can send photos, videos, stickers and Board listings. The recipient can accept, delete or block the first conversation request. You can edit a message within the first 15 minutes after sending it, and you can delete it at any time.
The CV30 team does not read private conversations, and no role on the Platform, not even Moderators, can be given access to other Users' conversations. Exceptionally, we may access certain messages through a separate technical procedure: when the law requires us to (for example, at the request of a prosecutor or a court), when we need to investigate a serious security incident or a threat to someone's safety, or when you send us the messages yourself. We do not automatically check the content of private messages. The community rules (section 6) nevertheless also apply in messages.
Individual messages cannot be reported from the app. If someone sends you abusive messages, you can block and report that User, and if you want us to review specific messages, you can send them to us (for example, as screenshots) at contact@cv30.co.
The messages you have sent remain in the other participants' conversations after your Account is deleted, but without your name (section 20).
4.3. The community Map
On the Map you can add Pins (for example, study spots, cafés or meetups) and show that you are going. Pins are public, appear with the name and photo of the person who created them or with the name of the Group or Event on whose behalf they were published, and may also appear in the Feed. You choose how long a Pin is displayed. Official Pins (for example, those of universities) are maintained by editors appointed by CV30 and are reconfirmed periodically.
Do not add Pins with false or misleading locations, in private places without the owner's consent or that promote illegal activities. Locations are for information only, so check them before you go there. CV30 does not organise or supervise meetups arranged by Users through the Map.
4.4. Notifications and e-mails
We may send you push notifications (if you allow them in your phone settings), in-app notifications and e-mails about activity in your Account (for example, reactions, comments, Events, Contests) and about your Account (for example, sign-in codes, moderation decisions or changes to the Terms). You choose the types of notifications and the frequency of e-mails in your notification settings. CV30 may also send announcements to certain categories of Users (for example, to the students in a given year or city).
Consent to marketing e-mails (the CV30 newsletter) is separate from these Terms and optional. You can withdraw it at any time, through the unsubscribe link in every marketing e-mail or by writing to us at contact@cv30.co. The details are in the Privacy Policy.
4.5. Device permissions
The app may ask you for access to:
- camera – to scan QR codes and take photos or videos you want to publish;
- photo library – to choose images or videos you want to publish;
- microphone – for voice or video messages and replies (for example, in Let's Talk);
- push notifications;
- location – for the features that depend on location: the Map, Contests and the treasure hunt that check whether you are in a certain place and, optionally, your dorm area.
Permissions are usually requested when you use the feature concerned. You can refuse or withdraw them at any time in your phone settings; in that case, only the features that depend on them will stop working.
4.6. Promoted content
Some Feed posts are promoted by companies, under a commercial arrangement with CV30. They are clearly labelled (for example, "Sponsored" or "Promoted"), show the company or account that published them, appear in certain positions in the Feed and are shown to you a limited number of times per day. Offers published by companies on the Board are also commercial content.
If you receive money, products or other benefits for publishing something about a company or a product, you must say so clearly in the post (for example, "ad" or "in partnership with …").
4.7. Services of other providers
The Platform uses services of other providers, for example for: hosting and storage, automated content checks, artificial intelligence features, app usage statistics and crash reports, share and install links, notifications, e-mail, sign-in with Apple or Google accounts, maps, GIFs, music, embedded videos and QR codes. The list of providers and the data they receive are in the Privacy Policy. For other providers' websites and services that the Platform links to, their own terms also apply.
5. YOUR CONTENT AND THE LICENCE
5.1. Your content remains yours
The rights in the Content you publish remain yours. You do not assign your copyright to us; you only give us the licence described in section 5.3.
5.2. What you guarantee and what you are responsible for
When you publish Content, you guarantee that:
- you have the right to publish it (it is yours or you have the consent of the rights holder, for example for music, photos or texts);
- the people who can be recognised in your photos or videos agree to appear there;
- you do not publish other people's personal data (for example, someone's CV, phone number or address) without their consent;
- the Content complies with the Community Rules (section 6) and the law.
You are responsible for the Content you publish. CV30 does not check in advance everything that is published and has no general obligation to monitor Content, but it uses the moderation tools described in section 14.
5.3. The licence you give us
Clause requiring express acceptance (section 26). When you publish Content, you grant CV30 a non-exclusive, free (royalty-free) and worldwide licence, for the following rights and forms of use:
- reproduction of the Content: storage on our servers and those of our providers, including in backups;
- communication to the public and making available to the public on the Platform (app, website, notifications, share links and their previews), to the audience you have chosen;
- the technical adaptations needed for display, without changing the meaning of the Content: resizing, compression, cropping for thumbnails, format conversion, automatic subtitles or transcripts (for example, of voice and video messages in Let's Talk);
- display in other places on the Platform (for example, among recommended posts, in the Feed or on the Map).
The purpose of the licence is to let us operate the Platform and display and distribute your Content on it. We may give access to Content only to providers that help us operate the Platform, to the extent necessary. We do not use your Content in advertising or in promotional materials outside the Platform (for example, on social media or in printed materials) without your separate consent, requested for each case.
How long the licence lasts. The licence lasts as long as the Content is available on the Platform. If you delete a post, we stop displaying it; backups are deleted in their normal cycle, and we keep it longer only if the law requires us to. If you delete your Account, your public posts remain visible without your name, and the licence continues for them, except where you withdraw from the contract (section 20.3). If you do not want this, you can delete them yourself beforehand or ask us, free of charge, at contact@cv30.co, before you delete your Account, to delete them for you. The licence also continues for comments and contributions that are part of other Users' discussions.
Moral rights. Your moral rights as an author remain unaffected. You only agree that your Content may be displayed under your name, under your XoXo alias or, after your Account is deleted, without a name, and that it may be technically adapted as described above.
CV30 does not use your Content to train artificial intelligence models. What data reaches the artificial intelligence providers we work with, and on what terms they process it, is explained in the Privacy Policy. The artificial intelligence features on the Platform are described in section 16.
5.4. A copy of your Content
You can ask us at any time, free of charge, for a copy of the Content you have published, by writing to us at contact@cv30.co. We send it to you in a commonly used, machine-readable format, within a reasonable time (as a rule, within one month at most). For now, the Platform does not have an export button.
6. COMMUNITY RULES
The rules below apply everywhere in CV30: in the Feed, in Groups, in comments, in XoXo, in Let's Talk, on the Board, on the Map, on Company Pages, in Profiles and in private messages. They are numbered so that we can show exactly which rule was broken when we take a decision. We prohibit illegal content, as well as content that breaks these rules without being illegal.
6.1. Illegal content and activities
Do not publish illegal content and do not use CV30 for illegal activities (for example, selling drugs, weapons or counterfeit goods, fraud, illegal gambling).
6.2. Child safety
Any content that sexualises, exploits or endangers children is prohibited, including drawings or generated images. We remove such content as soon as we become aware of it, close the Account and may report it to the authorities.
6.3. Hate, abuse and harassment
Do not harass, intimidate, humiliate or insult anyone, and do not publish messages that incite hatred or discrimination on grounds such as race, ethnicity, nationality, religion, sex, sexual orientation, disability or age.
6.4. Violent speech and threats
Do not threaten anyone, do not incite violence and do not glorify violence.
6.5. Graphic or violent content
Do not publish explicit images or descriptions of violence, serious injuries or cruelty to people or animals. Content with informational value (for example, news) may be marked as sensitive instead of being removed.
6.6. Terrorism and violent extremism
Terrorist content is prohibited, meaning any content that incites terrorist acts, glorifies them, recruits or trains for them, as well as supporting terrorist or violent extremist organisations. How we apply this rule, including to orders from the authorities, is explained in section 14.8.
6.7. Sexual content
Do not publish pornography or sexually explicit content, and never publish sexual content about an identifiable person without their consent.
6.8. Private content or content published without consent
Do not publish someone else's private data without their consent (for example, their address, phone number, personal identification number (CNP), documents, CV or private conversations), in other words do not dox anyone, and do not publish intimate images or recordings, or images or recordings made without the person's knowledge.
6.9. Suicide and self-harm
Do not encourage or present as desirable suicide, self-harm, eating disorders or dangerous challenges. If someone is in immediate danger, call 112.
6.10. Impersonation
Do not pretend to be another person, company, university, institution or CV30, and do not create Company Pages for organisations you do not represent.
6.11. Spam, scams and hidden advertising
Do not send spam or repetitive content, do not try to deceive anyone (phishing, fake jobs, fake contests, requests for money up front), do not promote pyramid schemes and do not buy or fake likes, followers or reactions. Advertising must be labelled as such (section 4.6).
6.12. Integrity of civic processes
Do not publish false information about how, when or where to vote, or content intended to prevent participation in voting or in other electoral processes.
6.13. Intellectual property
Do not publish Content that infringes copyright, trade marks or other rights of others.
6.14. Fair use of the Platform
You may not:
- use robots, scripts or other automated means to access the Platform or extract data from it;
- try to hack, overload or bypass the Platform's security measures or restrictions, including a restriction applied to your Account;
- distribute viruses or other harmful components;
- use multiple accounts, spoofed locations or other tricks to win in Contests, Campaigns or the Points programme;
- suggest that you are associated with CV30 when you are not.
Clause requiring express acceptance (section 26). You may not sell products from kits or sampling marked "not for sale", or prizes whose resale is prohibited by the Official Rules.
6.15. How we apply the rules
We apply the rules diligently, objectively and proportionately, taking into account everyone's rights, including freedom of expression. Context matters (for example, satire, news, educational or artistic purposes), as do intent, severity and previous violations. Specific areas have additional rules: XoXo (section 7.3), the Board and jobs (sections 9.3 and 9.4) and Company Pages (section 10).
7. XOXO: THE PSEUDONYMOUS AREA
7.1. What pseudonymous means
In XoXo you can post under an alias or under your own name. When you post under an alias:
- your name and photo are not shown to other Users in the XoXo area, either in the post or in comments. Notifications do not reveal your name either: if you comment on a XoXo post, its author receives the notification under your alias;
- CV30 knows who you are. Every post remains linked to your Account in our systems. The alias is not merely a mask at the display layer: the link between the post and your Account is also hidden in the data the Platform makes available to other Users;
- the alias is the same for all your XoXo posts, so others may notice that several posts come from the same person. The details, style or context of what you write may make you recognisable.
7.2. When we use the link to your Account
Moderators and the CV30 team can see who wrote a XoXo post when they review a report, check flagged content or investigate abuse. We use this link to enforce these Terms (for example, to remove Content or restrict an Account), and we disclose it to the authorities when the law requires us to (for example, at the request of a prosecutor or a court). Details about this data are in the Privacy Policy.
7.3. Additional rules for XoXo
You can post in XoXo only if you are at least 18 years old. We do not check the age you declare: this is a rule you must follow, not a technical filter.
In addition to the Community Rules, in XoXo you may not:
- name a private person or make them identifiable (by name, photo, address, class group or other details) in gossip, rumours or accusations;
- accuse an identifiable person of crimes or other serious acts;
- publish sexual content about identifiable people;
- dox, threaten or harass anyone.
You are responsible for what you publish in XoXo just as for any other Content. The alias does not protect you from the legal consequences of an illegal post.
XoXo is only for Users who are 18 or over. We do not check anyone's age, so this is a rule you must follow yourself: if we find out that a User under 18 has published in XoXo, we may remove their posts and restrict their access to the zone.
7.4. The automated filter in XoXo
Every XoXo post goes through an automated filter before it appears. If the filter considers that the post probably breaks the rules, the post is neither published nor saved, and you immediately receive a message telling you which category triggered the refusal. You can edit and resubmit it, and if you think the filter got it wrong, you can send us the text at contact@cv30.co and a person from the CV30 team will review it. Because the refused post is not saved, a moderator cannot read it again: the only way to have a person check it is for you to send us the text yourself.
7.5. Community reactions and the main Feed
XoXo posts can receive 🌶 ("spicy") and 🤖 ("slop") reactions. Posts that the community often marks as "slop" may be shown collapsed ("The community says it's slop"), with the option to see them anyway. Posts with many "spicy" reactions and no active report may also appear in the main Feed, for a limited time and in a limited number of slots, still under the alias. A single active report removes the post from the main Feed until it has been reviewed. Replies and comments do not reach the main Feed.
8. LET'S TALK (TOPIC OF THE MONTH)
CV30 proposes discussion topics ("Let's Talk" or "Topic of the month"), active for a limited period. You can contribute to a topic with text, a voice message or a video. Contributions are public, like any Feed post, and can receive comments and reactions.
- Automatic transcription. Voice and video messages may be transcribed automatically by an artificial intelligence service. The transcript may contain errors.
- Topic hosts. A topic may have hosts appointed by CV30. They can moderate the discussion in their topic (including by removing contributions), choose the winners and write the topic summary, but they cannot restrict or delete Accounts. Hosts can see reports about contributions in their topic and use them only to moderate the topic.
- Contests. A topic may also be a contest with prizes. The conditions for taking part are shown in the topic (for example, publishing a contribution and reacting to at least three contributions by others). Winners are chosen by people: the CV30 team or the hosts appointed by CV30 for that topic. An artificial intelligence tool may prepare a summary of the discussion and a proposal of winners, but the decision is taken by people, who can change or reject the proposal. Section 12 also applies to these contests.
- If a topic is deleted, your contributions remain on the Platform as ordinary posts.
9. THE BOARD: LISTINGS, JOBS AND OFFERS
9.1. What you can publish
On the Board you can publish marketplace listings (selling items), gigs (short tasks, paid or unpaid), searches for flatmates or study mates, and other student listings. Companies publish jobs and offers, and editors appointed by CV30 publish official announcements (for example, from universities). Listings have an expiry date and may be addressed to a certain audience (for example, a university, a faculty or an area).
Listings are public, including to Visitors. The contact details you add to a listing (phone, WhatsApp, Instagram, e-mail or an application link) become visible to anyone who sees the listing and remain in the listing until it expires or until you delete it. Add them only if you want to be contacted that way; you can also choose in-app messages only. If you delete your Account, the listing stays published until it expires, but without your name and without your contact details: we remove them from the listing's fields, and we replace the phone numbers, e-mail addresses, links to social networks or messaging apps and usernames (@) written in the listing's text with "[…]". Contact details written in another way, in a form that cannot be recognised, may remain in the text; if you do not want that, delete the listing first (section 20.2).
9.2. CV30 is not a party to arrangements between Users
Clause requiring express acceptance (section 26). CV30 only provides the space for publishing. We are not a party to the sales, services, gigs or other arrangements made as a result of a listing, we do not check in advance whether listings are genuine or the quality of goods and services, and we do not handle payments. The arrangement is between you and the other User, and you are both responsible for complying with the law, including any taxes. A gig does not create any employment or collaboration relationship with CV30.
Be careful: meet in public places, do not pay people you do not know in advance, and report suspicious listings. Our liability for our own acts and for illegal listings that we become aware of and do not remove remains as provided by law (section 22).
9.3. Prohibited listings
In addition to the Community Rules, you may not publish listings for: illegal goods or services, drugs and other prohibited substances, medicines (including over-the-counter medicines), weapons and ammunition, counterfeit or stolen goods, alcohol, tobacco products, e-cigarettes or other excise goods, sexual services, pyramid or "get rich quick" schemes, academic work done for others to be presented as their own, or false documents.
9.4. Jobs
Jobs are published by companies or, on their behalf, by people authorised by CV30. When you tap "Apply", either the company's link or your e-mail app opens, with a message to the company; you choose what you send (for example, your CV). CV30 does not receive, keep, assess or forward your applications. We only record the fact that you tapped "Apply", and the company sees the total number of taps and of people, not who applied.
Clause requiring express acceptance (section 26). CV30 is not an employer, a recruitment agency or a job placement agency, and it is not a party to the recruitment process or to the employment contract. We do not guarantee that a job is available, that the information in the listing is correct or that you will be hired. The company that publishes the job is responsible for the listing, including for:
- its lawfulness and accuracy;
- compliance with non-discrimination rules (for example, no requirements related to sex, age or ethnicity, other than the occupational requirements permitted by law) and with the rules on internships and on the work of young people;
- the processing of the data in your application, which it carries out as an independent controller.
When a job is published by CV30 on behalf of a company, we are responsible for it in accordance with section 22.1. Companies may not ask candidates for money for hiring, training or materials. If a job looks like a scam, report it.
9.5. Company offers
The offers and coupons published by companies on the Board are offered by those companies, on the terms they display. CV30 is not a party to the purchase or the use of the offer.
9.6. Automated checks on some listings
Listings in the areas of the Board where we switch on checks before publication (currently: gigs, searches for flatmates or study mates, offers and jobs) go through an automated filter. If the filter considers that the listing probably breaks the rules, the listing is neither published nor saved, and you immediately receive a message telling you which category triggered the refusal. Because the listing is not saved, a moderator cannot read it again: to have a person check it, send us the text at contact@cv30.co. You can edit and resubmit it, or write to us at contact@cv30.co to have a person check it.
10. COMPANY PAGES
10.1. Creating a Company Page
Any User can create a Company Page and becomes its administrator. The page is public from the moment it is created. When you create or administer a Company Page, you declare that you have the right to represent the company or organisation concerned and to use its name, logo and trade marks. Do not create pages for companies you do not represent. If a page was created by someone who does not represent the company, the company can write to us at contact@cv30.co, and we may transfer the administration of the page to its representatives or remove the page.
10.2. What administrators can do
The administrators of a Company Page can edit the page, approve or reject "I work here" requests, publish jobs and offers, manage testimonials and, if they have this right, post in the Feed on behalf of the company. At an administrator's request, CV30 may appoint further administrators. Administrators are responsible for everything published on behalf of the company.
"I work here" requests can be approved by the page's administrators and by CV30. Administrators see the names of Users who ask to appear as employees. If your request is approved, you appear publicly on the company's page as an employee.
10.3. The verification badge
The administrator can request verification of the page. If CV30 approves the request, the page receives a verification badge. The badge only shows that CV30 has reviewed and approved the request; it does not mean that CV30 recommends the company, guarantees its jobs or offers, or gives it more visibility. Pages without a badge can be created by anyone, so be cautious.
10.4. Testimonials
Administrators can publish testimonials on the Company Page and link them to the Profile of a CV30 User; in that case, the name, job title and photo from that User's Profile appear next to the testimonial. Companies may link a testimonial to someone's Profile only if that person actually gave the testimonial and agreed to appear under their name. If you appear in a testimonial you did not give, write to us at contact@cv30.co and we will remove it.
10.5. Withdrawal of rights
Clause requiring express acceptance (section 26). We may remove a Company Page, or withdraw its verification badge or an administrator's rights, if the page breaches these Terms, impersonates a company or is misleading.
11. EVENTS, CAMPAIGNS AND KITS
11.1. Organisers
Events and Campaigns are organised by CV30 or, with CV30's agreement, by partners and companies. The organiser is shown on the Event page. Where the organiser is not CV30, it is responsible for running the Event, and CV30 provides the Platform for registration and validation.
11.2. Registration
You register from the Event page. The organiser may require certain Profile fields (for example, your phone number, university, faculty, year or graduation year) and may limit registration to certain universities; in that case we show you what is missing before you register. There may also be a registration question. You can withdraw at any time from the app. The organiser may hide the number of participants. The list of participants' names is not public, but where their number is shown, the Event page may show the profile photos of a few participants.
11.3. Check-in and kits
At the entrance, attendance is validated by scanning your QR code, by the organiser or by the people it appoints (for example, ambassadors or scanning agents). They see the data needed for validation: your name, e-mail and registration status; the details are in the Privacy Policy.
At some Events and Campaigns, products are distributed free of charge (kits, sampling). For these:
- quantities are limited: products are handed out in the order in which people come to the stand, while stocks last, so registering does not guarantee that you receive a kit;
- your QR code is personal and does not change; at each Event or Campaign, a kit can be collected only once;
- at the stands of some kit Campaigns, if you were not registered, scanning your code may register you on the spot;
- we may check at the stand that you are the registered person;
- products that the law does not allow to be offered to minors (for example, alcoholic drinks) are given only to people aged at least 18, after an age check at the stand.
Clause requiring express acceptance (section 26). Products marked "not for sale" may not be sold; if you sell them, we may refuse your registration for future Campaigns.
11.4. The products
Clause requiring express acceptance (section 26). The products are manufactured by their producers and offered by the Partner Brands; CV30 distributes them free of charge. The producer is liable for defects in the products, in accordance with the law. CV30 is liable, in accordance with the law, for its obligations as a distributor (for example, storing and handing over the products in appropriate conditions, and stopping the distribution of products reported as unsafe) and for its own acts. Read the label before using a product, especially if you have allergies.
11.5. Organisers' obligations
If you organise an Event through CV30, you undertake to publish accurate information, to comply with the law (including safety rules and the rules on participants' personal data) and to use participants' data only for the Event. If you send e-mail invitations through CV30, you must have the right to contact the people concerned.
11.6. Safety at Events
At Events, follow the rules of the organiser and of the venue. At some Events photos and video recordings are taken; the details are in the Privacy Policy and at the entrance to the Event. CV30 does not exclude its liability for death, personal injury or damage to health caused by its own acts.
12. CONTESTS AND PRIZES
12.1. Types of Contests
CV30 may feature, for example:
- prize draws, for example among those who comment on a post;
- "scratch & win" – instant-win games in which the system randomly decides, at each attempt, whether you have won, while prizes remain in stock; there may be attempt limits, waiting times between attempts, location conditions (checked by GPS), QR codes from the stand or eligibility conditions (for example, your university);
- the treasure hunt on the Map – areas revealed as you explore and QR codes with prizes, awarded to the first people who find them or through a scan made by an ambassador;
- Let's Talk contests (section 8).
Taking part is free: you do not have to buy anything and you pay nothing, either in money or in Points.
12.2. The Official Rules
Each Contest has Official Rules, which we make available free of charge to anyone before the Contest starts, on the Contest's page. We also send them to you on request, at contact@cv30.co. The Official Rules set out at least: the organiser, the period, who can take part, how winners are chosen, the prizes (their nature, number and value), how and by when prizes are claimed, the applicable taxes and who pays them.
The organiser is the one named in the Official Rules. When a Contest is organised by a company or a Partner Brand, that company or Partner Brand is responsible for the Official Rules, the prizes and the related taxes, and CV30 only provides the Platform. For the Contest concerned, the Official Rules prevail over these Terms, but they cannot reduce the rights you have under sections 22 and 25 or under the law. The Official Rules may be changed only by an addendum published before it takes effect and, if the Official Rules were notarised, notarised in the same way. Where the law requires it (for example, for prize draws or instant-win contests), the Official Rules are notarised before the Contest starts.
12.3. Prizes and winners
- Winners are announced in the app or by e-mail. A prize is claimed using a code, a QR code or a scan made by an ambassador, within the period set in the Official Rules.
- A prize may be replaced only by a prize of equal or greater value. No cash alternative is given, unless the Official Rules provide otherwise.
- What happens to prizes not claimed in time is set out in the Official Rules.
- For prizes above the tax-free threshold in the Romanian Tax Code (currently 600 lei per prize), the tax is withheld and paid in accordance with the law; the Official Rules state whether the tax is borne by the organiser or withheld from the prize.
- For Contests where the law requires it (for example, prize draws and instant-win games), we publish the winners' names and the prizes, in the form set out in the Official Rules (as a rule, first name, initial of the surname and city).
- In the treasure hunt, signed-in Users see a leaderboard with the name, profile photo and number of prizes of the top participants.
12.4. Eligibility and fair play
You can take part in Contests with prizes only if you are at least 18 years old. You take part only with your own Account and only if you meet the eligibility conditions, which the system checks automatically. We do not check the age you declare: 18 is a rule you must follow, not a technical filter. If the Official Rules of a Contest provide otherwise (for example, a low-value prize that the law allows you to receive even if you are under 18, art. 41(3) of the Romanian Civil Code), the Official Rules apply, and if you are under 18 the prize is handed over with the consent of your parent or guardian.
Clause requiring express acceptance (section 26). We may disqualify you and cancel a prize, even one already awarded, if you take part with multiple accounts, spoof your location, use automated programs, collude with others to cheat or seriously breach the Official Rules. We tell you the decision and the reasons for it, and you can appeal it (sections 14.5 and 14.6).
12.5. Safety in location-based Contests
Clause requiring express acceptance (section 26). When you take part in a Contest that requires you to go to a certain place, follow the traffic rules, do not enter private property or closed areas, do not put yourself in danger and avoid unsafe places at night. CV30 does not exclude its liability for death, personal injury or damage to health caused by its own acts. We do not place codes or prizes on private property without the owner's consent or in dangerous places. If damage is caused by a failure to follow these rules, liability is determined in accordance with the law, taking into account each person's share of fault.
13. POINTS AND THE POINTS SHOP
13.1. What Points are
Points are loyalty rewards, not money. They have no monetary value, are not electronic money or a payment instrument, and cannot be bought, sold, exchanged for money, transferred to another User or inherited. The buttons in the Points Shop through which you choose a reward (for example, "Buy") only mean that you exchange Points for that reward; they do not involve any payment.
13.2. How you earn Points
You receive Points automatically for certain actions set by CV30, within the limits shown in the app under "How to earn", or directly from CV30 (for example, as a prize). The actions and limits may change, under the conditions in section 13.5.
13.3. How you use Points
In the Points Shop you can exchange Points for rewards: discount codes from partners, digital vouchers or physical prizes, which you collect by showing the voucher code (for example, to a CV30 ambassador). Rewards are available while stocks last, and Points that have been used cannot be recovered, except in the situations below. We are liable for the rewards in the Shop in accordance with the law; for discount codes, the terms of the partner that offers them also apply.
Physical prizes must be collected within 30 days of the exchange. If the Official Rules of the Contest or Campaign set a different period, the period in the Official Rules applies. After that period the voucher can no longer be used, but you can ask us for your Points back by writing to contact@cv30.co. If we cannot deliver a reward, we offer you an equivalent one or return your Points.
13.4. Corrections and fraud
Clause requiring express acceptance (section 26). We may correct your Points balance if it was credited by mistake or if the Points were obtained through fraud or in breach of these Terms (for example, with multiple accounts or through automated actions) and, in these cases, we may cancel rewards not yet used. Corrections appear in your Points history, and you can appeal the decision (section 14.6).
13.5. Expiry and changes to the programme
Currently, Points do not expire. If we introduce an expiry, the rules below apply.
Clause requiring express acceptance (section 26). We may change the earning rules, the rewards or their cost, or close the programme, for valid reasons (for example, legal changes, abuse, changes to partnerships). If a change is to your disadvantage, we notify you by e-mail and in the app at least 30 days in advance, so that you can use your Points.
If you delete your Account, your unused Points and vouchers are lost (section 20.2).
14. HOW WE MODERATE CONTENT
This section describes how we apply the Community Rules, in accordance with Regulation (EU) 2022/2065 on digital services (the "DSA").
14.1. How to report
If you have an Account, you can report from the app or the website, using the "Report" option: posts, comments, XoXo posts, Let's Talk contributions and topics, Board listings, Pins, Users and Company Pages. You choose the reason from a list that matches the Rules in section 6.
Anyone, including people without an Account, can report illegal content or content that breaks the rules by e-mail, at contact@cv30.co. So that we can assess the report, include:
- the exact link to the content or a precise description of where it is;
- the reason why you consider that it breaks the law or the rules (if you can, the rule in section 6);
- your name and e-mail address (not required if you are reporting child sexual abuse);
- a statement that, to the best of your knowledge, the information in the report is accurate and complete.
You can also use the same channel to report infringements of copyright or trade marks. Individual private messages cannot be reported from the app (section 4.2).
Whether you report from the app or by e-mail, we confirm receipt of your report by e-mail and, after assessing it, tell you our decision, whether automated tools were used and how you can appeal it (section 14.6). We assess reports diligently, objectively and in a non-arbitrary way, as a rule within 5 working days at most; when the same content is reported several times, it is flagged urgently to Moderators.
14.2. Automated tools
We use automated tools, including artificial intelligence, which analyse the text and images in posts, comments, XoXo posts, Let's Talk contributions, listings and Pins, to detect content that probably breaks the rules (for example, hate, harassment, sexual content, violence or self-harm). Images are also compared against an internal list of known prohibited images. These tools can make mistakes. Their providers are listed in the Privacy Policy.
The effect depends on the area:
- in the areas where we switch on checks before publication (currently: XoXo and, on the Board, gigs, searches for flatmates or study mates, offers and jobs), the filter may refuse publication before the post is saved (sections 7.4 and 9.6);
- in the other areas, the Content is published, and the automated tools may flag it for review by a Moderator or hide it until it has been reviewed. If a Moderator does not review automatically flagged content within a certain period (as a rule, 7 days), the flag is lifted automatically and the content is displayed normally.
Private messages are not checked automatically.
14.3. Who decides
Final decisions on reports and appeals are taken by people: Moderators and members of the CV30 team with moderation rights, whose rights may be limited to certain areas. Let's Talk topic hosts and Group administrators can remove Content only from their own space, within the limits in section 17, and their decisions can be reviewed by CV30. The automated tools only refuse publication, flag Content, hide it or temporarily remove it from the main Feed until it has been reviewed (sections 7.5, 14.2 and 15.1), and temporarily limit abusive reporting (section 14.7); they do not restrict Accounts.
14.4. What measures we can take
Clause requiring express acceptance (section 26). We can take the following measures in relation to Content or to an Account:
| Measure | What it means |
|---|---|
| Marking as "Sensitive content" | The Content appears blurred, with the "Tap to reveal" option. |
| Hiding until review | Until a Moderator decides, only you (and Moderators) can see the Content, with a message that it is hidden until review. |
| Removal from the main Feed | The Content no longer appears in the main Feed, but remains in its own area. This applies, for example, to reported XoXo posts and to posts with several reports being assessed. |
| Refusal of publication | In the areas with a filter before publication (sections 7.4 and 9.6). |
| Removal | The Content is deleted or can no longer be seen by anyone except you. |
| Account restriction | You can no longer publish or comment (including listings, Pins and Let's Talk contributions) for a set period or permanently, but you can still view Content (section 19). |
| Account closure | For serious or repeated violations (section 19). |
| Measures in Contests and in the Points programme | Disqualification, cancellation of the prize, correction of the Points balance (sections 12.4 and 13.4). |
| Measures for Company Pages | Removal of the page, withdrawal of the verification badge or of administrator rights (section 10.5). |
We choose the measure proportionately, according to the criteria in section 6.15. In serious cases (for example, child abuse, credible threats, scams or doxxing) we may act immediately.
14.5. How you learn about a decision and the reasons for it
If a measure concerns your Content, you see its status in the app (for example, "Under review" or "Only you can see this") and, as a rule, the category of the rule concerned.
For any restriction applied to your Content or your Account, we send you the reasons by e-mail, to the address associated with your Account, at the latest when the restriction is applied. The message states:
- what measure we have taken and how long it lasts;
- the facts we rely on and whether the decision was prompted by a report or by our own checks;
- whether automated tools were used;
- the rule in these Terms or the legal provision that was broken;
- how you can appeal the decision (section 14.6) and the fact that you can go to court at any time.
When the automated filter refuses publication (sections 7.4 and 9.6), the message in the app tells you on the spot which category triggered the refusal. You get the rest of the information above, and a review by a person, by writing to us at contact@cv30.co.
If you reported content, you receive the decision by e-mail, together with information on the use of automated tools and on how you can appeal it.
14.6. How to appeal a decision
You can appeal a decision free of charge, within 6 months of its date:
- in the app, with the "Appeal decision" button on your flagged or hidden Content, where you can briefly explain why you think the decision is wrong;
- by e-mail, at contact@cv30.co, for any other decision: refusal of publication, removal of Content, restriction or closure of your Account, measures in Contests or in the Points programme or, if you reported something, our decision not to take any action.
The appeal is assessed by a person on the CV30 team, not only by an automated system. That person can uphold or reverse the decision; if they reverse it, the Content becomes visible again. We send you our reasoned decision on the appeal by e-mail, without undue delay. The internal appeal does not prevent you from going to the authorities or to court (section 25).
14.7. Misuse of reporting and repeated violations
Clause requiring express acceptance (section 26). We keep a record of how accurate your reports are, which Moderators see when they assess a report. If many of your reports are rejected as manifestly unfounded, the system may automatically suspend your ability to report from the app for 24 hours. During that time you can still report illegal content by e-mail, at contact@cv30.co, and you can appeal the suspension (section 14.6). If you repeatedly publish manifestly illegal content or content that seriously breaks the rules, we may restrict your Account, as a rule after a warning; in serious cases we may act immediately (section 19).
14.8. Authorities, crimes and terrorist content
We comply with orders from the competent authorities to act against illegal content or to provide information about specific Users, and we inform the Users concerned where the law requires it. If we become aware of information indicating a crime that threatens a person's life or safety, we inform the competent authorities.
Terrorist content is prohibited (rule 6.6). We remove it when we identify it through reports or through our tools, and if we receive a removal order from a competent authority, we remove or block the content concerned within one hour at most, in accordance with Regulation (EU) 2021/784. Content involving child sexual abuse is removed, and the authorities may be notified.
14.9. Transparency
Being a small enterprise, we are not required to publish periodic transparency reports (art. 15(2) and art. 19 of the DSA). When we do publish aggregated statistics on moderation, you will find them at cv30.app/transparency.
15. HOW WE CHOOSE WHAT YOU SEE
The order in which you see Content is set automatically. Below we explain the main parameters, how much each one counts and what you can control.
15.1. The main Feed
What decides the order. Pinned posts appear first. They are pinned by CV30 and by the Users to whom we have given this right, for example Company Page administrators, for the company's posts (section 4.1). The others are ordered by a score that combines two parameters:
- how recent the post is – the parameter with the greatest weight: the score gradually decreases as the post gets older;
- interactions in the last two weeks – likes, saves, shares, comments and views, each with a different weight; their contribution is capped, so that a very popular post does not block new posts.
What decides whether you see a post.
- the audience chosen by the author – the author may address a post to a certain audience (for example, by university, faculty, graduation year, year of study, city, academic status or final year); you see it in the Feed only if the details in your Profile match. The chosen audience determines to whom we show the post in the Feed, but it does not make the post private: it remains public, for example on the author's profile (section 4.1);
- your Groups – you see posts from Groups if you are a member;
- your status (for example, student or employee) may determine which types of Campaigns you see;
- your choices – we do not show you posts by Users and Company Pages you have blocked, posts you have reported, or posts that contain words you have hidden;
- reports – posts with several reports being assessed may be temporarily removed from the Feed.
Promoted content appears in fixed positions and is labelled (section 4.6). Posts from zones (XoXo, Let's Talk, Pins) are interspersed among the others, at least two ordinary posts apart, and selected XoXo posts (section 7.5) appear in fixed positions, in order of their number of 🌶 reactions. At present, the order of the main Feed is not based on your browsing history or on the Users or Pages you follow, and the Feed has no strictly chronological option.
15.2. The Board
We do not show you listings addressed to another faculty, another university, another specialisation, another year, another graduation year or a Group you are not a member of. Among the rest, priority goes to listings that match your Profile (in this order: faculty, university, Group, specialisation, graduation year, year) and to the most recent ones. Some listings may be limited to a certain geographical area.
15.3. XoXo in the main Feed
XoXo posts reach the main Feed according to the rules in section 7.5: the number and ratio of reactions, the age of the post, a limited number of slots and the absence of active reports.
15.4. What you can control
You can block Users and Company Pages and add "Hidden words": their posts, and posts containing those words, will no longer appear in your Feed. We may adjust the weights of these parameters; if we change the main parameters, we update this section under the conditions in section 24.
16. FEATURES BASED ON ARTIFICIAL INTELLIGENCE
We use artificial intelligence (AI) in a few places:
- Content moderation (section 14.2);
- skill suggestions for your Profile, based on the information in your CV-type sections;
- transcription of voice and video messages in Let's Talk and summaries of discussions, which help those who manage the topic (section 8).
AI outputs are suggestions and may be wrong or incomplete. Check any suggestion before you save or publish it: you are responsible for what you publish, even if you used an AI suggestion. In judged Contests (for example, Let's Talk), winners are chosen by people; in Contests based on luck or on order of arrival ("scratch & win", the treasure hunt), winners are determined automatically by the system, according to the Official Rules. Appeals are assessed by people. What data reaches the AI providers and where it is processed is explained in the Privacy Policy.
17. SPECIAL ROLES IN THE COMMUNITY
CV30 may give some Users roles with additional rights: Moderators, Group administrators, Let's Talk topic hosts, editors for the Map or for universities' official announcements, ambassadors and scanning agents at Events and Contests, Content Creators, Company Page administrators and Event organisers.
If you have such a role:
- you use the rights only for the purpose of the role and within its limits;
- you keep confidential the data you see (for example, participants' names at check-in or reports) and you do not copy, share or use it for any other purpose;
- you follow CV30's instructions for that role.
For example, Group administrators can publish official announcements in their Group, and Let's Talk topic hosts can moderate the discussion in their topic (section 8).
Clause requiring express acceptance (section 26). We may withdraw a role if it is no longer needed, if the holder does not comply with these Terms or with the instructions for the role, or at the holder's request; for Company Page administrators, section 10.5 applies. Decisions taken by role holders can be reviewed by CV30. Group administrators and topic hosts are not CV30 employees and do not speak on behalf of CV30, unless we have expressly said otherwise.
18. CV30'S INTELLECTUAL PROPERTY
Apart from Users' Content and companies' trade marks, the Platform (its design, texts, graphics, CV30 logos, code) belongs to CV30 or to our licensors. We give you a limited, non-exclusive, non-transferable and free licence to use the Platform for personal use, in accordance with these Terms.
You may not:
- copy, modify or distribute the Platform or parts of it outside the features offered (for example, sharing a link);
- extract data from the Platform using robots, scripts or other automated means;
- try to bypass security measures or access parts of the Platform you have no right to access;
- decompile the app, except where expressly permitted by law;
- remove copyright or trade mark notices;
- use the Platform or its data to build a competing service or to send Users unsolicited commercial communications.
The trade marks and logos of companies and Partner Brands belong to their owners. The fact that they appear on the Platform does not mean that those owners work with CV30, unless this is stated.
19. RESTRICTION AND CLOSURE OF YOUR ACCOUNT BY CV30
The clauses in this section are clauses requiring express acceptance (section 26).
19.1. When we can restrict or close an Account
We may restrict or close your Account if:
- you seriously or repeatedly breach the Community Rules (section 6) or these Terms;
- you publish illegal content;
- you commit fraud (for example, in Contests, Campaigns or the Points programme) or use multiple or fake accounts;
- you impersonate someone else;
- you endanger the security of the Platform or of other Users;
- you are under 16 (in which case we proceed under section 19.4);
- the law, an authority or a court requires us to.
19.2. How we proceed
Measures are gradual and proportionate: as a rule, a warning, then a temporary restriction of your ability to publish or comment (for example, 24 hours, 7 days or 30 days), then a permanent restriction or closure of the Account. In serious cases (for example, child abuse, credible threats, scams or doxxing) we may act immediately. We tell you the decision and the reasons for it, and you can appeal it (sections 14.5 and 14.6).
If we close an Account for a violation, Points and vouchers obtained through fraud or in breach of the Terms are cancelled (section 13.4). Unused Points and vouchers that you obtained legitimately are lost together with the Account, as with any deletion of an Account (section 20.2): Points are loyalty rewards, with no monetary value (section 13.1).
If your Account has been closed for violations, you may not create a new Account without our consent.
19.3. Termination without fault on your part
We may close an Account without any violation on your part only for a valid reason (for example, the closure of the Services, section 21.3) and with at least 30 days' notice, during which you can ask us for a copy of your Content and use your Points.
19.4. Accounts of people under 16
An exception applies here. If we find out that an Account belongs to someone under 16 (from a parent or guardian or from a report), we close the Account and anonymise it without the gradual steps of sections 19.1 and 19.2 and without the notice period of section 19.3, immediately after sending a short notice e-mail to the address the Account signs in with. The anonymisation is done in the same way as when you delete your Account yourself (section 20.2): the data that identifies the person is deleted, while posts and comments stay displayed without their name and photo. The anonymisation cannot be undone, and unused Points and vouchers are lost. The closure is not a sanction: once you turn 16, you can create a new Account.
20.1. How to delete your Account
You can leave CV30 at any time, free of charge, by deleting your Account:
- in the app, from Settings;
- on the website, at cv30.app/settings/delete-account, after signing in (you confirm by typing the word "DELETE", or "ȘTERGE" on the Romanian version);
- or by asking us to do so at contact@cv30.co.
Before deleting your Account, you can ask us for a copy of your Content (section 5.4) and delete the posts and listings you do not want to leave public.
20.2. What happens when you delete your Account
Clause requiring express acceptance (section 26). When you delete your Account:
- you can no longer sign in, the deletion cannot be undone, and your public Profile is no longer displayed; pressing the button actually deletes your Account data: we anonymise it irreversibly, so that your Account, Profile and files can no longer be linked to you; what is public stays public, as set out below (section 10 of the Privacy Policy);
- public posts and comments remain, unless you delete them first (section 5.3); your name and photo disappear from them when your Account is deleted; XoXo posts published under an alias remain under the alias;
- your Board listings remain visible until they expire, but without your name and without the contact details you put in them (section 9.1), unless you delete them first; listings published on behalf of a Company Page and official listings do not change;
- the messages you sent remain in the other people's conversations, without your name;
- your unused Points and vouchers are lost;
- your registrations for Events and Campaigns can no longer be used, and access codes are cancelled;
- your administrator rights on Company Pages and your other roles end; if you were the only administrator of a Company Page, the page remains public, and CV30 may appoint a new administrator, at the company's request, or remove the page;
- some data (for example, your faculty and graduation year, with no link to you) may be kept as anonymous statistics, and we keep other data only for as long as the law requires; the details are in the Privacy Policy.
20.3. The 14-day right of withdrawal
Because we provide the Services at a distance, you can withdraw from the contract within 14 days of creating your Account, without giving any reason and at no cost. To do so, you send us a clear statement at contact@cv30.co. You may, if you wish, use this model: "To CV30 WORLDWIDE GROUP S.R.L., contact@cv30.co: I hereby give notice that I withdraw from my contract for the supply of the CV30 services, concluded on [date the Account was created]. Name: […]. Account e-mail address: […]. Date: […]."
As the Services are free, you have nothing to pay and we have nothing to refund. If you withdraw, we stop using the Content you have published, subject to the exceptions provided by law (for example, comments that are part of other Users' discussions, or Content that can no longer be separated from that of others), and on request we make it available to you free of charge (section 5.4). We delete your personal data in accordance with the Privacy Policy. Simply deleting your Account is not a withdrawal: if you only delete your Account, even within the first 14 days, your public Content stays visible without your name (section 20.2). After this period, you can in any case leave at any time by deleting your Account.
21. AVAILABILITY AND CHANGES TO THE SERVICE
21.1. Availability and conformity
We strive to make the Platform work correctly and safely, but there may be interruptions, for example for maintenance, for updates or because of our providers. Where we can, we announce planned interruptions in advance.
The Platform works on current versions of iOS and Android and in modern browsers. We recommend that you use the latest version of the app, because older versions may not work fully.
If the Services do not match what these Terms describe, you have the rights provided by law (Government Emergency Ordinance (OUG) no. 141/2021): you can ask us to bring them into conformity and, if we do not, you can end the contract.
21.2. Changes to features
Clause requiring express acceptance (section 26). We may change, add or remove features for valid reasons: legal changes or decisions of the authorities, security, preventing abuse, technical changes or changes of providers, changes to partnerships, or improving the Services. Changes cost you nothing. We inform you about changes in the app or in the release notes. If a change significantly affects your access to or use of the Services, we notify you in advance by e-mail (and in the app), explaining what is changing and from when, and you can end the contract free of charge, by deleting your Account, within 30 days of the date you received the notice or of the date of the change, whichever is later. You do not have this right if we keep, at no cost, the possibility of using the feature in its previous form.
21.3. Closure of the Services
Clause requiring express acceptance (section 26). If we decide to permanently close the Platform or a significant part of it, we notify you by e-mail at least 30 days in advance, so that you can ask us for a copy of your Content and use your Points.
22. LIABILITY
22.1. What we do not limit
Nothing in these Terms limits liability that cannot be limited under the law, nor your rights as a consumer. In particular, we are liable for damage caused intentionally or through gross negligence and for death, personal injury or damage to health caused by our own acts. We are also responsible for the content we publish ourselves (for example, official CV30 posts, the Help Centre and the descriptions of rewards in the Points Shop).
22.2. Other people's content and activities
Clause requiring express acceptance (section 26). We are not liable for Content published by Users, companies or partners, for their listings, jobs and offers, or for the running of Events and Contests organised by others, except for our own acts (for example, the functioning of registration and validation through the Platform) and except where we become aware that content is illegal and do not act promptly to remove it or disable access to it. Nor are we liable for other providers' websites and services that the Platform links to, or for meetings or arrangements between Users.
22.3. Limitations
Clause requiring express acceptance (section 26). To the extent permitted by law, we are not liable for:
- loss of profit (for example, the loss of a gain or an opportunity) caused through slight negligence;
- temporary interruptions or technical errors caused through slight negligence, as well as the loss of your Content (not of your personal data) caused through slight negligence, provided we have taken reasonable security and backup measures;
- delays or failures to perform caused by force majeure.
These limitations do not affect your rights regarding the conformity of the Services (section 21.1) or your right to compensation for breaches of the rules on personal data (art. 82 of Regulation (EU) 2016/679).
22.4. Your liability
If, through your fault, you breach these Terms or the rights of others and, as a result, CV30 has to pay compensation or fines, you may owe us compensation for the proven damage, in proportion to your fault and within the limits of the law.
23. YOUR PERSONAL DATA
CV30 WORLDWIDE GROUP SRL is the controller of your personal data. How we process it – what data, for what purposes and on what legal bases, who we share it with, how long we keep it, what rights you have (access, rectification, erasure, portability, objection, withdrawal of consent) and how you can lodge a complaint with the National Supervisory Authority for Personal Data Processing (ANSPDCP) – is explained in the Privacy Policy, which you can read before creating your Account.
There you will also find details about pseudonymity in XoXo, the data seen by Event organisers, companies and Partner Brands, the effects of deleting your Account on your data, automated moderation and our providers.
Accepting these Terms does not mean that you consent to processing that requires consent (for example, marketing e-mails); we ask you for that separately.
24. CHANGES TO THE TERMS
Clause requiring express acceptance (section 26). We may change these Terms only for valid reasons, for example: changes in the law or decisions of the authorities or the courts, new features or changes to the Services, security, preventing abuse, clarifications or a reorganisation of CV30.
- For important changes, we notify you by e-mail and in the app at least 15 days before they take effect, and for changes that are to your disadvantage, at least 30 days before. The notice briefly explains what is changing.
- If you do not agree, you can end the contract free of charge, by deleting your Account, before the change takes effect.
- If you do not delete your Account by the effective date, the new version applies to you from that date. For new or amended clauses in section 26, we ask you for a new express acceptance: they apply to you only once you have accepted them, and until then the corresponding clauses of the previous version remain valid for you.
- Minor changes (for example, corrections or clarifications that do not change your rights and obligations) take effect on publication.
- Changes do not apply retroactively. Each version has a number, shown at the beginning of the document.
25. APPLICABLE LAW, COMPLAINTS AND DISPUTES
25.1. Applicable law
Clause requiring express acceptance (section 26). These Terms are governed by Romanian law. If you live in another country, you keep the protection given to you by the mandatory consumer protection rules of that country.
25.2. You can write to us first
If you are dissatisfied, write to us at contact@cv30.co and we will try to resolve the situation amicably. This step is optional and does not prevent you from going to the authorities or to court at any time.
25.3. Authorities and alternative dispute resolution
- You can contact the National Authority for Consumer Protection (ANPC, anpc.ro), including through the alternative dispute resolution (SAL) procedure, at reclamatiisal.anpc.ro. We have not undertaken in advance to take part in SAL procedures. If we receive such a request, we tell you whether we agree to take part in that procedure.
- If you want to complain about a breach of the Digital Services Act, you can contact the National Authority for Management and Regulation in Communications (ANCOM, ancom.ro), Romania's digital services coordinator.
- For personal data, you can contact ANSPDCP (see the Privacy Policy).
25.4. The courts
Disputes are settled by the courts that have jurisdiction under the law. As a consumer, you can also sue us in the court where you live, and we can sue you only in the court where you live. We do not ask you to give up your right to go to court and we do not require you to go to arbitration.
26. CLAUSES YOU ACCEPT EXPRESSLY
Under art. 1203 of the Romanian Civil Code, some clauses in standard contracts take effect only if they are expressly accepted. In these Terms they are marked with the words "Clause requiring express acceptance", and their essential part is written in bold. They are the following:
| Clause | Where | In short |
|---|---|---|
| The licence over Content and its duration | 5.3 | You give us a free licence, which continues for public posts left after your Account is deleted, unless you ask us to delete them. |
| Restriction on reselling products and prizes | 6.14 and 11.3 | You do not sell products marked "not for sale" or prizes whose resale is prohibited by the Official Rules. |
| Limitation of liability for listings and arrangements between Users | 9.2 | CV30 is not a party to arrangements made on the Board. |
| Limitation of liability for jobs | 9.4 | CV30 is not a party to recruitment. |
| Measures for Company Pages | 10.5 | We may remove a page or withdraw its badge or administrator rights. |
| Liability for products | 11.4 | The producer is liable for defects in the products; CV30 is liable for its obligations as a distributor. |
| Disqualification and cancellation of prizes | 12.4 | You lose the prize if you cheat or seriously breach the Official Rules. |
| Liability in location-based Contests | 12.5 | For damage caused by a failure to follow the safety rules, liability is shared according to each person's fault. |
| Correction of the Points balance | 13.4 | We may correct Points obtained by mistake or through fraud. |
| Changing or closing the Points programme | 13.5 | We may change or close the programme for valid reasons, with 30 days' notice for changes to your disadvantage. |
| Moderation measures | 14.4 and 14.7 | We may hide, remove or restrict Content and temporarily suspend abusive reporting. |
| Withdrawal of roles | 17 | We may withdraw a role for the reasons in section 17. |
| Restriction and closure of your Account by CV30 | 19 | We may restrict or close your Account for the reasons in that section. |
| Effects of deleting your Account | 20.2 | Public Content remains without your name; unused Points and vouchers are lost. |
| Changes to features | 21.2 | We may change the Services for valid reasons. |
| Closure of the Services | 21.3 | We may close the Platform with at least 30 days' notice. |
| Limitation of CV30's liability | 22.2 and 22.3 | We are not liable for other people's content or for certain damage caused through slight negligence. |
| Changes to the Terms | 24 | We may change the Terms for valid reasons, with prior notice. |
| Applicable law | 25.1 | Romanian law applies, without you losing the mandatory protections of your country. |
| Transfer of the contract | 27.2 | We may transfer the contract to another company, without your rights being reduced. |
You accept them expressly by ticking, when you create your Account, a separate box that is not pre-ticked, with the text: "I expressly accept the clauses in section 26 of the Terms: the licence over Content, the restriction on reselling products and prizes, liability for products, liability in location-based Contests, the limitations of CV30's liability, the measures concerning Company Pages, disqualification from Contests and cancellation of prizes, correction of Points and changes to the programme, moderation measures, withdrawal of roles, restriction and closure of the Account, the effects of deleting the Account, changes to and closure of the Services, changes to the Terms, the applicable law and the transfer of the contract." Without this acceptance we cannot create the Account. We keep proof of it (date, time, version) separately from the acceptance of the Terms. If you created your Account before this version, the clauses in section 26 do not apply to you until you accept them expressly (section 24).
27. FINAL PROVISIONS
27.1. Communications between us
We send you communications relating to the contract in the app or to the e-mail address associated with your Account, so keep that address up to date. You can write to us at any time at contact@cv30.co.
27.2. Transfer of the contract
Clause requiring express acceptance (section 26). We may transfer this contract to another company (for example, in the event of a reorganisation or the sale of the business), provided that your rights are not reduced. We notify you in advance, and if you do not agree you can delete your Account. You may not transfer the contract or your Account to another person.
27.3. Invalid clauses
If a clause is declared invalid, the others remain in force.
27.4. Not exercising a right
If we do not exercise a right in a particular situation, this does not mean that we waive it.
27.5. Entire agreement
These Terms, together with the Official Rules of the Contests you take part in, constitute the entire agreement between you and CV30 concerning the use of the Platform. The public statements we make about the Services (for example, in promotional materials) do not change these Terms but, under the law, they count when determining whether the Services are in conformity. The Privacy Policy is a separate notice about your data.
28. CONTACT
CV30 WORLDWIDE GROUP S.R.L.
Address: Str. General Barbu Vlădoianu nr. 26, attic, room no. 1, sector 1, Bucharest, Romania
CIF: 33994135 | Trade Register no.: J40/588/2015
E-mail: contact@cv30.co
Phone: +40 311 096 740
For Users, the single point of contact under art. 12 of the DSA is contact@cv30.co. For the authorities of the Member States, the European Commission and the European Board for Digital Services (art. 11 of the DSA), and for removal orders concerning terrorist content (Regulation (EU) 2021/784), the point of contact is also contact@cv30.co. You can write to us in Romanian or in English. Messages sent to this address are answered by people, not only by automated systems.
For technical support, we aim to reply as a rule within 5 working days at most. Support does not cover problems with your device, operating system, internet connection or other providers' services.
Guides to the Platform's features are available in the Help Centre.
